Service Operations Manager

3 weeks ago


Elizabeth, New Jersey, United States Mavis Tire Supply Full time
Job Description:
Mavis Tire Supply is seeking a highly motivated Service Operations Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of our service center, ensuring that all vehicles receive the highest level of service and care. As a Service Operations Manager, you will oversee a team of technicians and support staff, providing guidance and coaching to ensure excellent customer satisfaction and high-quality workmanship. You will also be responsible for maintaining accurate records, analyzing business data, and making informed decisions to drive business growth.

About the Position:
This role involves managing the day-to-day operations of the service center, overseeing a team of technicians and support staff, providing guidance and coaching to ensure excellent customer satisfaction and high-quality workmanship, maintaining accurate records, analyzing business data, and making informed decisions to drive business growth. The successful candidate must have strong leadership and management skills, as well as the ability to analyze business data and make informed decisions.

Responsibilities:
* Manage the day-to-day operations of the service center
* Oversee a team of technicians and support staff
* Provide guidance and coaching to ensure excellent customer satisfaction and high-quality workmanship
* Maintain accurate records and analyze business data
* Make informed decisions to drive business growth

Requirements:
* 3 years of experience and/or training in a supervisory or management role
* Strong leadership and management skills
* Ability to analyze business data and make informed decisions
* Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position

Salary Information:
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience and qualifications.

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