Zaxby's Operations Manager

1 week ago


Elizabeth, New Jersey, United States Zaxby's Full time
Job Summary:

We are seeking a motivated Restaurant Shift Leader to join our team at Zaxby's. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional guest satisfaction, and driving team performance.

Responsibilities:
  • Oversee daily restaurant operations, including managing staff, maintaining high-quality food and service standards, and ensuring compliance with company policies and procedures.
  • Set clear goals and expectations for shift performance, delegate tasks effectively, and monitor progress to achieve targets.
  • Foster a positive work culture by recognizing and rewarding excellent performance, providing constructive feedback, and addressing any concerns or issues in a timely manner.
  • Manage inventory, maintain accurate records, and ensure efficient use of resources to minimize waste and optimize profitability.
  • Develop and implement strategies to improve customer experience, increase sales, and enhance brand reputation.
Requirements:
  • High school diploma or equivalent required; prior experience in the restaurant industry preferred.
  • Strong leadership and communication skills, with the ability to motivate and coach team members to achieve their best.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
  • Basic math skills and accuracy in handling cash transactions.
  • Effective problem-solving and conflict resolution skills.
Benefits:
  • A competitive salary range of $40,000 - $60,000 per year, depending on experience and location.
  • Opportunities for advancement and professional growth within the company.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • A fun and dynamic work environment, with opportunities to develop your skills and advance your career.


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