Food and Beverage Operations Manager

3 days ago


Elizabeth, New Jersey, United States Round One Entertainment Inc. Full time
Overview

Round One Entertainment Inc. is a leading multi-entertainment center, offering bowling, arcade games, billiards, karaoke, darts, bar, and kitchen facilities. Our company operates in 21 states across the United States and aims to expand its presence to all 50 states by 2025.

We are committed to delivering exceptional customer experiences for all age groups and continue to grow as one of the fastest-growing entertainment companies in America. With over 150 stores in Japan and the U.S., we strive to bring smiles to people worldwide by creating memorable experiences that bring families and friends together.

About the Job

We are seeking an experienced Food & Beverage (F&B) Manager to oversee all F&B operations at our Elizabeth, NJ location at The Mills at Jersey Gardens. As a key member of our management team, you will be responsible for managing staff, forecasting orders, controlling finances, and ensuring excellent customer satisfaction. Your goal will be to maximize sales revenue, customer engagement, and employee retention while maintaining high standards within budgeted guidelines.

Key Responsibilities
  • Manage day-to-day operations, including food preparation, presentation, and service.
  • Monitor department budgets and payroll records to ensure authorized expenditures.
  • Schedule staff hours, assign duties, and supervise employees.
  • Investigate and resolve customer complaints regarding food quality, service, or accommodations.
  • Maintain full knowledge of serving alcohol procedures within premises.
  • Lead the F&B team by attracting, recruiting, training, and appraising talented personnel.
  • Provide two-way communication and foster an ownership environment emphasizing motivation and teamwork.

Requirements and Qualifications

To succeed in this role, you must possess strong customer service skills, high integrity, respect for diversity, solid communication skills, critical thinking abilities, and appreciation for diverse thought, ethnicity, and gender. You should also have a strong sense of responsibility and be able to work independently with minimal supervision. In addition, you must be at least 21 years old and hold a High School Diploma or equivalent experience. We offer competitive pay rates, benefits, and opportunities for career growth.

Salary: $22.00 per hour. Estimated Annual Salary: $45,760. Benefits include 401(k) with company matching, medical, dental, paid time off, vision insurance, and more.

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