Customer Service Representative

6 days ago


Irwin, Pennsylvania, United States Baskin Robbins Full time

About Us:

Baskin-Robbins is a leading ice cream and frozen treats brand with a rich history of innovation and customer satisfaction. We're committed to providing a fun and rewarding work environment for our employees, with opportunities for growth and development.

Job Summary:

We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.

Responsibilities:

  • Provide excellent customer service, ensuring a positive experience for every customer
  • Operate a cash register, handling customer transactions and maintaining accurate cash handling procedures
  • Maintain a clean and safe store environment, adhering to company standards and policies
  • Assist with inventory management, including receiving and stocking merchandise
  • Participate in visual merchandising and store displays to drive sales and customer engagement

What We Offer:

  • A competitive hourly wage and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods of time


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