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Lead Service Associate

2 months ago

Irwin, Pennsylvania, United States Rite Aid of Pennsylvania Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Lead Service Associate to join our team at Rite Aid of Pennsylvania Inc. As a key member of our store operations team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Service: Provide top-notch customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Store Operations: Supervise and assist Store Associates with daily operational tasks, including receiving and stocking procedures, cash handling, and inventory management.
  • Merchandising and Visual Displays: Maintain visually appealing store displays, ensuring products are properly merchandised and facing is accurate.
  • Team Leadership: Supervise and motivate Store Associates, providing guidance and support to ensure a positive and productive work environment.
  • Inventory Management: Conduct regular inventory checks, identifying and addressing any discrepancies or issues.
  • Store Maintenance: Ensure the store is clean, safe, and well-maintained, adhering to company standards and regulations.
Requirements
  • Education: High School Diploma or General Education Degree (GED) required.
  • Experience: At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

We offer a competitive compensation package, including health plans, paid time off, 401K matching, and career growth opportunities. Our company is committed to creating an environment that inspires and motivates our associates to reach their full potential.