Digital Services Representative

22 hours ago


Gurnee, Illinois, United States Community Trust Credit Union Full time
Job Opportunity

We are seeking a highly skilled Digital Services Representative to join our team at Community Trust Credit Union. As a key member of our Digital Services team, you will be responsible for providing exceptional customer service and sales support to our members through various channels.

Key Responsibilities:

  • Provide informed, prompt, and professional service to members through phone, email, chat, and video calls.
  • Meet and exceed service standards with each member interaction.
  • Process member transactions and documents with accuracy.
  • Develop and maintain knowledge of policies and procedures to ensure compliance with regulations.

Requirements:

  • Excellent customer service and sales skills.
  • Previous sales experience and proven success in a similar environment.
  • One to twelve months of similar or related experience.
  • A high school education or GED.
  • Ability to navigate/operate a PC in a Windows-based system.

About Us:

Community Trust Credit Union is a great place to work, offering a range of benefits including paid time off, flexible schedule, health insurance, dental insurance, vision insurance, retirement plan, and tuition reimbursement.



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