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Customer Service Representative

2 months ago

Gurnee, Illinois, United States Alejandro Pizarro - State Farm Agent Full time
Job Overview

As a Customer Service Representative with Alejandro Pizarro - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. If you are a people-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build trust with customers through prompt and friendly interactions
    • Follow up with customers to ensure their needs are met
  • Provide Accurate and Timely Information
    • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Develop Leads and Market Products
    • Identify customer needs and market appropriate products and services
    • Develop leads and schedule appointments to drive business growth
Benefits
  • Competitive Hourly Pay and Commission/Bonus Structure
  • Simple IRA and Health Benefits
  • Hiring Bonus up to $1000.00
Requirements
  • Excellent Interpersonal and Communication Skills
  • People-Oriented and Self-Motivated
  • Bilingual - Spanish Required
  • Property and Casualty License (Must be Able to Obtain)
  • Life and Health License (Must be Able to Obtain)