Customer Service Representative

4 weeks ago


Katy, Texas, United States Andretti Indoor Karting & Games Full time
Job Summary

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Andretti Indoor Karting & Games. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, answering phone calls, and managing the front desk area.

Key Responsibilities:

  • Welcoming guests and providing a positive first impression of our facility
  • Answering phone calls and responding to voicemails in a timely and professional manner
  • Managing the front desk area, including checking in guests, handling payments, and maintaining a clean and organized workspace
  • Providing exceptional customer service, including resolving guest complaints and concerns
  • Working closely with other departments to ensure seamless operations and excellent guest experiences

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic computer skills and knowledge of Microsoft Office
  • Availability to work varying shifts, including evenings, weekends, and holidays

About Us:

Andretti Indoor Karting & Games is a rapidly growing family entertainment company with locations in Florida, Texas, and Georgia. We offer a fun and dynamic work environment, competitive pay, and opportunities for professional growth and development.



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