Operations Lead

3 weeks ago


Fort Wayne, Indiana, United States Aspen Dental Full time
About Aspen Dental

We put our patients first, offering a secure and stable work environment as a world-class dental service organization (DSO).

Our Benefits
  • Competitive compensation
  • Flexible scheduling
  • Best-in-class training program
  • Generous benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match
Job Responsibilities

As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection, and ensure high-quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing
Requirements
  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail-oriented
  • Experience in sales
About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

We are proud to be Equal Opportunity Employers and welcome everyone to apply.



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