Team Lead
1 week ago
We are seeking a highly skilled and experienced Team Lead to join our Sam's Club team. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead a team of associates in providing customer service and resolving member complaints
- Assist management with supervising associates and ensuring compliance with company policies and procedures
- Communicate effectively with members and associates to ensure a positive shopping experience
- Develop and implement processes and practices to meet business needs
- Participate in recruiting, hiring, and training of new associates
- Provide feedback and coaching to associates to improve performance
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience preferred
As a Team Lead at Sam's Club, you will enjoy a competitive salary, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which provides tuition, books, and fees for full-time and part-time associates.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed.
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