Cloud Reliability Engineer

2 weeks ago


Naples, Florida, United States Intermountain Health Full time

Position Overview:


The Cloud Reliability Engineer plays a crucial role in maintaining the infrastructure, services, and the continuous integration (CI) and continuous delivery (CD) pipelines that support enterprise solutions at Intermountain Health.

This role is essential in ensuring that our systems are robust, automated, and secure.

Role Purpose:

The Cloud Reliability Engineer will assist in the implementation and upkeep of our cloud environment, primarily utilizing Microsoft Azure. The ideal candidate is passionate about automation, prioritizes security, and is adept at applying best practices to advance our mission.

This position will focus significantly on deploying cloud infrastructure through configuration as code (Terraform).

The Cloud Reliability Engineer is expected to work collaboratively with technical teams, management, and business operations throughout all stages of the cloud lifecycle to deliver effective solutions to complex business challenges within agreed timelines and budgets, aligning with the mission, vision, and values of Intermountain Health.

This role is a high-level contributor, requiring proficiency in both software development and system administration.

Key Responsibilities:
  • Implement and integrate new products, processes, methodologies, frameworks, and technologies in the CI/CD domain.
  • Work independently with minimal supervision and provide guidance to junior technical professionals.
  • Create detailed solutions architecture diagrams, technical diagrams, and software development lifecycle diagrams that illustrate CI/CD solutions.
  • Communicate effectively and professionally with internal and external stakeholders.

The Cloud Reliability Engineer must thrive in a dynamic environment and be comfortable with projects that frequently evolve in requirements.

This role requires a natural aptitude for quickly mastering new technologies and delivering results that meet business and project needs.

Scope of Work:

The senior-level position typically involves complex projects.

Essential Duties:
  • Deploy new tools to enhance systems and services in an automated manner.
  • Monitor system reliability and health.
  • Develop and implement tools for alerting critical issues and errors.
  • Establish system-wide reliability metrics to facilitate data collection for troubleshooting.

Technical Proficiencies:

Understanding of server administration and monitoring tools, including:

  • Linux administration
  • Atlassian Suite
  • Application performance monitoring tools
  • Package management
  • Backup strategies
  • Centralized log management solutions

Experience in developing code automation solutions (proficiency in at least one of the following languages):

  • Bash / Shell Scripting

Demonstrated expertise in cloud architecture, SaaS, and PaaS solutions (experience in at least one of the following):

  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud Platform
Minimum Qualifications:

For Senior Level:

  • Bachelor's degree in computer science, information technology, or a related field with a minimum of five years of professional software engineering experience.
  • Alternatively, nine years of equivalent technical experience, including three years in professional software engineering.
  • Three years of experience with diverse technologies, processes, and environments, demonstrating the ability to support operations.

For Consultant Level:

  • Bachelor's degree in computer science, information technology, or a related field with at least eight years of professional software engineering experience.
  • Alternatively, twelve years of equivalent technical experience, including three years in professional software engineering.
  • Five years of experience with various technologies, processes, and environments, demonstrating the ability to support operations.
Preferred Qualifications:
  • Azure certifications are advantageous.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Advanced knowledge of performance, scalability, and system architecture.
  • Experience in healthcare-related software development and/or system administration.
  • Strong analytical and problem-solving skills.
  • Proficient in Docker or container technologies.
  • Familiarity with Kubernetes or AKS.
  • Experience with CI/CD tools such as Bamboo, Chef, or Azure DevOps.

We are committed to fostering a culture of wellness that supports the well-being of our caregivers, encompassing a healthy, secure, and engaged work environment.

Intermountain Health is an equal opportunity employer, ensuring that qualified applicants receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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