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Pet Care Services Associate

2 months ago

Fletcher, North Carolina, United States Vets Pets Full time
Job Overview

We are seeking a highly skilled and compassionate Veterinary Front Desk Coordinator to join our team at Vets Pets. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities:

  • Client Interaction: Greet and interact with clients in a friendly, professional, and efficient manner, ensuring a positive experience for all.
  • Scheduling and Coordination: Schedule patients for appointments, manage incoming calls, and coordinate with staff members to ensure seamless case flow.
  • Financial Transactions: Process payments, manage cash drawers, and maintain accurate financial records.
  • Communication and Documentation: Enter client communication into our system, maintain accurate records, and communicate effectively with staff members.
  • Cleaning and Maintenance: Maintain the cleanliness and organization of the front office, reception area, and surrounding spaces.

Benefits and Perks:

  • Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision coverage.
  • Professional Development: Opportunities for continuing education and career growth within our organization.
  • Work-Life Balance: Flexible scheduling and a supportive work environment.
  • Pet Care Discounts: Enjoy discounts on pet care services for yourself and your loved ones.