Warehouse Operations Manager

1 week ago


Fletcher, North Carolina, United States Mohawk Industries Inc Full time

Job Summary:

Dal-Tile, a subsidiary of Mohawk Industries, is seeking an exceptional Warehouse Administrative Manager to join our team. The successful candidate will be responsible for daily store operations, training and leading associates in customer service, warehouse duties, and coordinating truck deliveries.

Key Responsibilities:

  • Ensures daily store operations are performed in accordance with company policies and procedures.
  • Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
  • Coordinates delivery truck deliveries and maintenance.
  • May perform a variety of customer service, warehouse, and office administration duties as necessary.
  • Acts as the contact person for various computer systems.
  • Provides feedback to management regarding staff performance evaluations.
  • Responsible for the overall operations with regards to freight, shrink, margins, and overtime.
  • Assures customer confidence is achieved on a consistent basis.
  • Ensures associates follow standard safety procedures in order to be in compliance with safety program corporate standards.
  • May assume management responsibilities in the absence of the SSC or Stone Manager.

Requirements:

  • HS diploma or equivalent experience required. Some college or college degree preferred.
  • Computer Software Knowledge (Word, Excel, Lotus Notes), SSC Operating Procedures; Certified Forklift Operator
  • Three or more years customer service and warehouse experience. One or more years of management experience.
  • Math skills; Organization Skills, Training, Communication and "Multi-tasking" abilities; time management; leadership, teamwork, judgement, safety conscious.

Benefits:

  • Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
  • We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

About Dal-Tile:

Dal-Tile is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members, and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.



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