Financial Services Representative
2 weeks ago
We are seeking a highly motivated and customer-focused Financial Services Associate to join our team at Sierra Central Credit Union. As a Financial Services Associate, you will be responsible for providing exceptional member service, promoting credit union services, and achieving sales goals.
Key Responsibilities- Provide accurate, prompt, and professional member service while promoting credit union services.
- Actively participate in branch efforts to meet or exceed assigned production goals.
- Communicate effectively with a wide range of personality types and present in an effective manner.
- Work well under pressure, meeting multiple and sometimes conflicting deadlines.
- Adapt to changing member services requirements, including scheduling flexibility and ability to multi-task.
- Perform accurate complex input/output functions on credit union computer systems.
- Travel to different locations to attend training classes and work at other branches as business needs dictate.
- Maintain a satisfactory performance record, including balancing, attendance, and sales referrals.
- Inform members about additional credit union products and services.
- Ensure security of all cash, deposited items, and negotiable instruments.
- Answer the telephone in accordance with established phone answering sequence and adhere to a service quality script.
- High school diploma or equivalent required.
- Familiarity with basic computer functions and programs preferred.
- Previous cash handling experience and working knowledge of Microsoft Office programs preferred.
- Successful completion of required training courses per the Career Path Program.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Continuous standing or sitting for up to 8 hours per day.
- Reach across the teller station counter to comfortably count out/hand cash to members.
- Intermittent bending, squatting, and walking.
- Lifting up to 25 pounds.
Starting pay is $19.56 - $25.00 an hour depending on experience, along with a great choice of benefits for full-time and part-time employees.
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