Mailroom Quality Assurance Associate

2 weeks ago


Lynnfield, Massachusetts, United States Fortuna BMC Full time
Job Title: Mailroom Quality Assurance Associate

Fortuna BMC is seeking a detail-oriented and organized Mailroom Quality Assurance Associate to join our team. As a key member of our organization, you will play a vital role in ensuring all quality assurance activities are executed efficiently to meet the required standards.

Key Responsibilities:
  • Maintain Quality Management System (QMS) programs and initiatives.
  • Provide critical information for audits, and analyze data and documentation.
  • Ensure all required documentation meets security compliance and audit control standards, including Standard Operating Procedures (SOPs), forms, spreadsheets, and data analytics.
  • Perform and document monthly reviews of associates' access (both data and physical) and ensure adherence to additional security requirements.
  • Collaborate closely with Operations to identify the interface of key activities within and between different organizational functions.
  • Monitor and ensure completion of all corporate-directed training within targeted timelines.
  • Meet performance targets for other duties as assigned.
Requirements:
  • High school diploma or GED required; advanced degree preferred.
  • Experience in a high-volume digital print mail facility.
  • Proven ability to work collaboratively with teams.
  • Strong interpersonal, written, verbal, and presentation communication skills.
About Fortuna BMC:

Fortuna BMC operates as a staffing agency engaged in sourcing, screening, and presenting potential candidates for employment opportunities on behalf of our clients. We were founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. We are an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vendor pools.



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