Service Experience Advisor
2 weeks ago
We are seeking a highly skilled Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a vital role in ensuring the success of our service department by providing excellent customer service, communicating effectively with customers and technicians, and maintaining accurate records.
Key Responsibilities:
- Interact with customers to understand their vehicle issues and concerns.
- Assess vehicle problems and recommend necessary repairs or maintenance services.
- Provide detailed estimates and explanations to customers.
- Collaborate with technicians to ensure efficient and accurate repairs.
Requirements
To excel in this role, you should possess:
- A high school diploma or equivalent is required; an associate's or bachelor's degree in a related field is preferred.
- 1-3 years of experience in automotive sales, service, or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- The ability to work independently and as part of a team.
Salary and Benefits
We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, plus opportunities for commission-based earnings and bonuses. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and more. You'll also enjoy a dynamic work environment with ongoing training and development opportunities.
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