Service Experience Advisor

2 weeks ago


Murrieta, California, United States Hendrick Automotive Group Full time
About the Position

We are seeking a highly skilled Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a vital role in ensuring the success of our service department by providing excellent customer service, communicating effectively with customers and technicians, and maintaining accurate records.

Key Responsibilities:

  • Interact with customers to understand their vehicle issues and concerns.
  • Assess vehicle problems and recommend necessary repairs or maintenance services.
  • Provide detailed estimates and explanations to customers.
  • Collaborate with technicians to ensure efficient and accurate repairs.

Requirements

To excel in this role, you should possess:

  • A high school diploma or equivalent is required; an associate's or bachelor's degree in a related field is preferred.
  • 1-3 years of experience in automotive sales, service, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • The ability to work independently and as part of a team.

Salary and Benefits

We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, plus opportunities for commission-based earnings and bonuses. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and more. You'll also enjoy a dynamic work environment with ongoing training and development opportunities.



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