Customer Experience Specialist
3 weeks ago
At Taymax Group, we're committed to providing an exceptional fitness experience in a welcoming environment. As a Member Services Representative, you'll play a crucial role in delivering outstanding customer service to our members and guests.
Key Responsibilities- Greet members, prospective members, and guests with a positive attitude, providing exceptional customer service.
- Handle front desk activities, including answering phones, checking members into the system, and signing up new members.
- Facilitate updates to member accounts and respond to questions and concerns in a timely manner.
- Maintain the neatness and cleanliness of the club by completing daily tasks, helping with priority cleaning, and performing walk-around checks.
We offer a competitive salary range of $16.00 - $16.50 per hour, depending on location and experience.
No previous customer service background is required, but basic computer proficiency and strong communication skills are essential. We welcome applicants who are passionate about fitness and health and can work independently as well as part of a team.
About Taymax GroupWe strive to create an inclusive and diverse workplace environment where everyone feels valued and empowered to succeed. Our commitment to equality and diversity applies to all candidates and employees.
Taymax Group is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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