Underwriting Assistant

4 days ago


Chicago, Illinois, United States First Staff Services Full time
Job Description

At First Staff Services, we are seeking an experienced Underwriting Assistant to support our underwriting team in providing exceptional customer service levels. The successful candidate will be responsible for handling policy processing for new business, renewals, and ongoing account maintenance.

Key Responsibilities:

  • Support the development and maintenance of an assigned book of business, working directly with underwriters to ensure seamless policy processing.
  • Collaborate with underwriters to coordinate and solicit renewal submissions, ensuring timely completion of tasks.
  • Perform initial review, triage, and processing of new business and renewal submissions, ensuring accuracy and attention to detail.
  • Set up underwriting files, pulling together information from disparate sources into a cohesive format for underwriters and product line segments.
  • Perform specialized rating functions, including quotations for large submissions and initial setup of Loss Analysis.
  • Coordinate documentation for underwriting files, ensuring all necessary information is included.
  • Prepare non-automated policy forms, letters, and documents, and send to clients as required.
  • Review binders and policies for accuracy, ensuring all information is correct and up-to-date.
  • Maintain and develop strong technical skills, including product and system knowledge.
  • Stay up-to-date with underwriting products, policy endorsements, and rating tools, as well as marketplace and broker dynamics that impact business flow and support requirements.
  • Run established data warehouse reports, providing insights to underwriters and management.
  • Support underwriting efforts to develop, cultivate, and strengthen relationships with agency/broker partners.
  • Aid underwriters by preparing necessary policy documents for agency/broker visits.
  • Understand and achieve productivity requirements to meet underwriting objectives.
  • Respond to internal processing requests and external queries from brokers in a timely and professional manner.
  • Demonstrate a sense of urgency and consistently meet processing deadlines per underwriting service standards.

Requirements:

  • 3 to 8 years of relevant experience, with a degree preferred but not required.
  • Previous experience in Excess & Surplus Lines Professional Liability Insurance is preferred.
  • Excellent interpersonal, communication, and analytical skills.
  • Strong attention to detail with accuracy and minimal errors.
  • Ability to work independently in a collaborative team environment.
  • Dependable and detail-oriented, with demonstrated ability to self-direct and meet deadlines.
  • Excellent organizational skills and ability to handle multiple tasks in a high-volume, fast-paced environment.
  • Proficiency in Microsoft Office Suite, with intermediate skill level in Microsoft Excel preferred.
  • Highly motivated and results-oriented.


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