Accounts Receivable/Collections Specialist

1 month ago


Cerritos, California, United States OEC Group Full time
Job Overview

Orient Express Container (OEC) Group is a leading freight forwarder in the transportation industry, providing freight transportation, logistics, and information services to over 50,000 customers worldwide.

We are seeking an experienced Accounts Receivable/Collections Coordinator to join our Accounting Department. As a key member of our team, you will be responsible for communicating with delinquent customers, resolving billing disputes, and working closely with our Sales teams.

Key Responsibilities:

  • Review shipping and billing documentation to resolve payment disputes.
  • Handle a high volume of past due accounts, with a focus on securing payments and resolving customer issues.
  • Collaborate with our Sales team to resolve customer disputes and improve customer satisfaction.
  • Record business transactions, charges, refunds, and key daily worksheets to the general ledger.
  • Review accounts receivable aging and reconcile accounts to ensure accuracy and compliance.

Requirements:

  • Minimum 3 years' experience in an accounting role, preferably handling accounts receivable or collections.
  • Previous experience using the ERP system, CargoWise One, is preferred.
  • Proven record of handling large amounts of delinquent accounts and securing payments.
  • Ability to set and manage expectations of customers and upper management.
  • Customer service-focused mindset for dealing with difficult or upset customers.
  • Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.

Benefits:

  • Competitive salary range of $22-$28/hour, dependent on transferable experience and education level.
  • Hybrid work schedule with 1 day a week working from home, laptop provided by OEC Group.
  • 10 days PTO, Employee Appreciation Days, Paid Holidays, Sick/Flex time.
  • Full Health Insurance coverage, including medical, dental, vision, term life, and accident insurance.
  • 401K retirement plan with 3% company match.
  • Discounted pet insurance.
  • Annual performance bonus and mid-year reviews for salary increases.

OEC Group is an Equal Opportunity Employer



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