Front Office Supervisor

2 weeks ago


Clearwater Beach, United States Crestview Management, LLC Full time
Front Office Supervisor Job Description

Crestview Management, LLC is seeking a highly skilled Front Office Supervisor to oversee the daily operations of our hotel's front desk. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing front desk operations, and leading a team of front desk agents.

Key Responsibilities:
  • Provide guidance and leadership to front desk agents, ensuring consistent quality of customer service.
  • Manage front desk operations, including assigning tasks, monitoring lobby traffic, and making decisions to optimize hotel performance.
  • Resolve customer complaints through thorough research and effective resolution.
  • Prepare and conduct daily pre-shift meetings to communicate with staff and provide necessary information.
  • Monitor staff performance, conduct evaluations, and make recommendations for training and development.
Requirements:
  • 1 year of guest services experience (preferably in hospitality or a related industry)
  • Front desk and supervisory experience in hospitality or a related industry (preferably 1 year)
  • Ability to effectively deal with internal and external customers, possessing high levels of patience, tact, and diplomacy.
  • Basic mathematical skills and ability to operate a calculator to prepare complex mathematical calculations.
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
Benefits:
  • Competitive wage
  • Health and dental insurance
  • Company-paid life insurance
  • Short-term and long-term disability insurance
  • Vision insurance
  • Critical illness insurance
  • Accidental insurance
  • 401(k) plan with company match
  • Paid time off (PTO)
  • Free hotel rooms and hotel discounts


  • Clearwater Beach, United States Crestview Management, LLC Full time

    Hilton Clearwater Beach Resort & Spa is looking for a Front Office Supervisor to join our team. Job Description: Provide guidance and leadership as the Front Office Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton and Columbia Sussex standards. Essential Functions: Assign and instruct Front...


  • Clearwater Beach, United States Crestview Management, LLC Full time

    Job Title: Front Office SupervisorAt Crestview Management, LLC, we are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Hilton Clearwater Beach Resort & Spa.Job Summary:The Front Office Supervisor will be responsible for providing exceptional customer service, leading a team of front desk agents, and ensuring the...


  • Atlantic Beach, Florida, United States Sage Hospitality Full time

    Job Title: Front Office SupervisorAt Sage Hospitality, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maintaining a high level of hospitality.Key...


  • Clearwater, United States HYATT Hotels Full time

    Assistant Front Office ManagerAt Hyatt, we believe our guests choose us because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences to each guest. We're a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations at the Kimpton Surfcomber Hotel. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of collaboration among team...


  • Atlantic Beach, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Office Supervisor, Supervisor, Office, Reservations, Hotel, High School, Business Services


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Services. As a Front Office Supervisor, you will be responsible for the management of all aspects of the Front Desk functions, ensuring that our guests receive exceptional service and that our resort standards are met.Key...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    Lead Front Office Operations at Kimpton Surfcomber HotelWe're seeking a seasoned Front Office Supervisor to lead all aspects of our Front Office operations. As a key member of our team, you'll be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of collaboration among team...


  • Miami Beach, Florida, United States Vensure Employer Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Solutions. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide...


  • Long Beach, United States HYATT Hotels Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This...


  • West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time

    Job Title: Front Office SupervisorAt Amrit Ocean Resort & Residences, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...

  • Front Desk Supervisor

    5 months ago


    Clearwater, United States Lodging Dynamics Full time

    **Location: Residence inn and Springhill suites by Marriott Clearwater Beach** **About Lodging Dynamics:** Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and...


  • Miami Beach, United States Hampton Inn Miami Beach Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Supervisor Front Desk

    2 months ago


    Myrtle Beach, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisor, you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: This position serves as Front Office Supervisor and Front Desk, Supervisor, Office Supervisor, Accounts Payable, Hotel


  • Atlantic Beach, Florida, United States Sage Hospitality Group, LLC Full time

    Job Title: Front Office SupervisorJob Summary:We are seeking a highly skilled Front Office Supervisor to join our team at Sage Hospitality Group, LLC. The successful candidate will be responsible for supervising front office staff, ensuring an efficient operation, and providing excellent customer service.Key Responsibilities:Supervise front office staff to...

  • Front Desk Supervisor

    6 months ago


    Miami Beach, United States HEI Hotels & Resorts Full time

    Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Office Manager, Computer


  • Miami Beach, Florida, United States Kimpton Hotels & Restaurants Full time

    {"title": "Front Office Supervisor", "description": "Lead with PurposeWe're a community-driven company that believes in the power of human connections. As a Front Office Supervisor, you'll be at the heart of our operations, ensuring that every guest feels welcome and valued.Your RoleAs a key member of our front office team, you'll be responsible for leading...


  • Clearwater, United States HYATT Hotels Full time

    Unlock Your Potential as an Assistant Front Office Manager at HyattAt Hyatt, we're committed to delivering exceptional guest experiences that exceed expectations. As an Assistant Front Office Manager, you'll play a vital role in ensuring seamless operations and providing personalized service to our valued guests.Key Responsibilities:Lead and develop a...