Technical Support Engineer
5 days ago
As a Technical Support Engineer at TeamLogic IT, you will play a critical role in ensuring the success of our clients by providing expert technical support and guidance. If you are a highly motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
Salary Estimate: $70,000 - $90,000 per year
Job Description
The Technical Support Engineer will be responsible for troubleshooting and resolving complex technical issues, both over the phone and on-site. You will work closely with our clients to understand their technical needs and provide tailored solutions to meet those needs. Additionally, you will be required to maintain accurate records of client interactions and collaborate with our sales team to identify new business opportunities.
Required Skills and Qualifications
To succeed in this role, you must have a strong background in computer hardware and software, including desktop and server operating systems, network protocols, and cybersecurity best practices. A college diploma or university degree in Computer Science or a related field, or equivalent work experience, is required.
Benefits
We offer a comprehensive benefits package, opportunities for career advancement, and a dynamic work environment that fosters collaboration and innovation.
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