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IT Field Technician

2 months ago

WinstonSalem, North Carolina, United States Apex Systems Full time
Job Title: IT Field Technician

We are seeking a skilled IT Field Technician to join our team at Apex Systems. As an IT Field Technician, you will be responsible for installing, configuring, and maintaining hardware and software at multiple client locations in the Triad area.

Responsibilities:
  • Install and configure hardware and software at client locations
  • Perform troubleshooting and diagnostics for hardware issues
  • Collaborate with IT support teams to resolve technical issues
  • Provide on-site technical support and training to client staff
  • Conduct routine inspections and preventative maintenance to ensure optimal system performance
  • Document service activities, repairs, and maintenance procedures
  • Respond to service requests and incidents in a timely manner
Requirements:
  • Associate's degree in Information Technology or related field
  • Minimum of 2 years of experience in a technical support role
  • Proven experience with hardware deployment and related technologies
  • Strong knowledge of networking, hardware diagnostics, and software troubleshooting
  • Ability to work independently and manage multiple tasks effectively
  • Excellent communication skills and a customer-focused attitude
Why Work for Apex Systems:

We offer a comprehensive benefits package, including health/medical benefits, life insurance, 401k, and employee stock purchase program. We also provide discounts to major certification programs and access to technical training platforms.

At Apex Systems, we value integrity, respect, and excellence, and we are committed to providing exceptional service to our clients and consultants alike.