Part Time Patient Access Registration Specialist
3 weeks ago
Transforming Healthcare with Optum
At Optum, we're committed to delivering exceptional patient care and experiences. As a Patient Access Registration Representative, you'll play a vital role in supporting our mission by providing top-notch registration and scheduling services.
Key Responsibilities:
- Deliver exceptional customer service to patients and visitors, ensuring a positive experience from the moment they arrive.
- Accurately and efficiently register patients, verifying demographic and financial information to ensure seamless care delivery.
- Collaborate with healthcare teams to ensure all aspects of patient care are completed, including scheduling, insurance verification, and payment processing.
- Provide clear and concise information to patients regarding their financial responsibilities and collect payments as needed.
- Work closely with the patient access team to ensure efficient and effective registration processes.
Requirements:
- High School Diploma or equivalent required.
- 6+ months of customer service experience in an office or healthcare setting.
- Intermediate proficiency with Microsoft Office products.
- Ability to work 8-hour shifts between 7:45am and 8:15pm, with occasional weekend work as needed.
Preferred Qualifications:
- Knowledge of medical terminology.
- Experience with electronic medical records systems.
- Background in medical office or hospital admitting/registration.
Soft Skills:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
About Optum:
Optum is a leading health services company dedicated to helping people live healthier lives and improving the health system. We're committed to diversity, equity, and inclusion, and we believe that everyone deserves access to quality healthcare.
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