Pharmacist (Full or Part Time) - Patient Care Specialist

4 weeks ago


Waukesha, Wisconsin, United States Walgreens Full time

Job Description:

As a Pharmacist (Full or Part Time) at Walgreens, you will play a critical role in providing exceptional patient care and clinical services. Your primary responsibility will be to provide pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions.

Key Responsibilities:

  • Provide preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services.
  • Ensure the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures.
  • Support the efficient workflow of the pharmacy and assist the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management, and enhance patient experience.

Customer Experience:

Engage patients by greeting them and offering assistance with products and services. Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.

Operations:

Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

People & Performance Management:

Assist the Pharmacy Manager with staff hiring and training. Reinforce the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

Promote teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development:

Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.

Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintain awareness of developments in retail and management and pursue best practices that would enhance performance.



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