Current jobs related to Customer Service Supervisor - Bossier City, Louisiana - YoungWilliams PC

  • Service Supervisor

    4 weeks ago

    Bossier City, Louisiana, United States Louisiana CAT Full time

    Job Title: Service SupervisorAt Louisiana CAT, we are seeking a highly skilled and experienced Service Supervisor to join our team. As a Service Supervisor, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving business growth.Key Responsibilities:Lead the execution of...

  • Customer Service Representative

    3 weeks ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryThe Customer Service Representative will serve as the primary point of contact for taxpayers and tax practitioners, providing accurate and timely information regarding taxes and fees administered by the Louisiana Department of Revenue. This role requires a thorough understanding of tax laws, departmental policies, and procedures, as well as...

  • Customer Service Representative

    2 weeks ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryThe Customer Service Representative plays a vital role in representing the Louisiana Department of Revenue, providing accurate and timely information to taxpayers and tax practitioners regarding taxes and fees administered by the department. This position requires a thorough understanding of tax laws, rules, regulations, and policies, as well as...

  • Customer Service Reviewer

    2 months ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryYoungWilliams is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and efficiency of our customer service related to the project.Key ResponsibilitiesConduct thorough reviews of cases to ensure compliance with federal and state...

  • Customer Service Representative

    2 days ago

    Bossier City, Louisiana, United States Bossier Federal Credit Union Full time

    Job Type: Full-timeDescription:Essential Functions and DutiesAs a Teller at Bossier Federal Credit Union, you will be responsible for the efficient, effective, and accurate performance of Teller functions.Receives checks and cash in-person and/or by mail for deposit to accounts/loans, verifies transactions, monitors deposit amounts, and examines documents...

  • Customer Service Representative, LA Department of Revenue

    3 days ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryThe Customer Service Representative represents the Louisiana Department of Revenue, providing timely and accurate information to the taxpaying public and tax practitioners. The ideal candidate will possess a thorough knowledge of tax laws and departmental policies, as well as excellent written and verbal communication skills.Key...

  • Service Supervisor

    3 days ago

    Bossier City, Louisiana, United States Louisiana CAT Full time

    Job SummaryWe are seeking a highly skilled Service Supervisor to lead our service department at our Bossier City, Louisiana location. The successful candidate will be responsible for coordinating service department activities, providing prompt service to customers, and working with technicians to drive accountability.Key ResponsibilitiesLead the execution of...

  • Customer Service Representative, LA Department of Revenue

    2 months ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryThe Customer Service Representative represents the Louisiana Department of Revenue (LDOR) and provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.Key...

  • Area Supervisor

    1 month ago

    Bossier City, Louisiana, United States Ross Stores Full time

    Job SummaryRoss Stores is seeking a highly skilled and motivated Area Supervisor to join our team. As an Area Supervisor, you will be responsible for overseeing a specific area of the store, ensuring a positive customer experience, and driving sales growth.Key ResponsibilitiesSupervise and train store associates to meet sales and customer service goalsManage...

  • Customer Service Representative, LA Department of Revenue

    1 month ago

    Bossier City, Louisiana, United States YoungWilliams Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the Louisiana Department of Revenue. As a key member of our contact center, you will provide exceptional service to taxpayers and tax professionals, ensuring timely and accurate information regarding taxes and fees administered by the...

  • Customer Service Ambassador

    1 month ago

    Bossier City, Louisiana, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job Description **About the Role** We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers. **Key Responsibilities** * Provide timely and...

  • Customer Service Representative

    4 days ago

    Bossier City, Louisiana, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experienceTake customer...

  • Operations Supervisor

    2 weeks ago

    Bossier City, Louisiana, United States TAS ENVIRONMENTAL LLC Full time

    Job Title: Operations SupervisorAt TAS Environmental Services, we are seeking a highly motivated and experienced Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for assisting in the management of our environmental services, including emergency response, industrial cleaning, and waste management.Key...

  • Customer Service Ambassador

    2 days ago

    Bossier City, Louisiana, United States Circle K Full time

    Customer Service Representative Role at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Key responsibilities include:Providing prompt and courteous service to customersRinging up sales on the cash register...

  • Customer Service Associate

    1 month ago

    Bossier City, Louisiana, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAt Family Dollar, we are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers.Key Responsibilities:Provide excellent customer service, ensuring a positive shopping experience for all...

  • Customer Service Ambassador

    1 week ago

    Bossier City, Louisiana, United States Family Dollar Full time

    At Family Dollar, we're looking for a Customer Service Ambassador to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers. Your primary duties will include greeting customers, assisting them with merchandise selection, and completing cash register transactions. You will also be...

  • Customer Service Liaison

    1 week ago

    Bossier City, Louisiana, United States Adecco Full time

    Adecco Job DescriptionAs a Customer Service Representative at Adecco, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include:Assisting customers with inquiries and complaints in a timely and professional manner.Processing orders and providing product information to customers.Resolving...

  • Customer Service Representative

    1 week ago

    Bossier City, Louisiana, United States Holiday Lanes Full time

    We are seeking a highly motivated and personable Customer Service Representative to join our team at Holiday Lanes. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests, ensuring a fun and memorable experience for all.Key responsibilities include:Providing prompt and courteous service to...

  • Customer Service Ambassador

    1 week ago

    Bossier City, Louisiana, United States Circle K Stores, Inc. Full time

    At Circle K Stores, Inc., we're seeking a skilled Retail Service Expert to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Deliver outstanding customer service to drive sales and customer loyaltyResolve customer complaints in a professional and courteous mannerWork collaboratively with store teams to achieve sales...

  • Customer Service Associate

    2 weeks ago

    Bossier City, Louisiana, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Provide prompt and courteous service to all...

Customer Service Supervisor

2 months ago

Bossier City, Louisiana, United States YoungWilliams PC Full time
Job Overview

The Lead Customer Service Representative plays a crucial role in delivering exceptional service to both internal and external clients. This position is responsible for managing complex inquiries and ensuring that all customer interactions are handled with professionalism and care.

Key Responsibilities
  • Respond to incoming inquiries from customers and staff with accuracy and efficiency.
  • Manage escalated issues from Customer Service Representatives (CSRs) to ensure resolution.
  • Provide informative and courteous assistance to callers and stakeholders.
  • Efficiently navigate through various computer systems to deliver accurate information within established timeframes.
  • Maintain precise and timely documentation of customer interactions in the automated system.
  • Uphold the confidentiality of all data within the organization's computer systems.
  • Utilize active listening techniques to assess the nature of customer requests.
  • Deliver up-to-date information to the public as needed.
  • Exhibit regular and punctual attendance.
Qualifications

Education: A High School Diploma or equivalent is mandatory.

Experience Requirements
  • A minimum of one year in a customer service role is essential.
  • Demonstrated proficiency in diction, grammar, voice quality, and articulation, along with strong computer and customer service skills.
  • Ability to multitask across various applications, including web-based functions, data entry, and special projects.
  • Familiarity with Microsoft Office Suite, email, and internet navigation.
  • A commitment to providing outstanding service to both internal and external clients.
  • Proficient in operating computers and standard office equipment.
  • Strong interpersonal, organizational, and communication skills.
  • A dedication to fostering a positive team environment.