Patient Accounting Coordinator

3 days ago


Pittsfield, Massachusetts, United States Berkshire Health Systems Full time
Job Title: Patient Accounting Coordinator

The Patient Accounting Coordinator will be responsible for handling incoming and outgoing phone calls in the Patient Accounting Department to facilitate billing and collection of self-pay patient accounts receivables. This position requires a high level of knowledge associated with an Associate's Degree and prior registration and admitting experience is preferred.

Key Responsibilities:
• Answer 20-25 patient inquiries per day regarding billing information
• Handle escalated cases from the extended business office, send certified letters, transfer accounts to debt collections timely, and handle returned mail
• Set up payment arrangements and follow-up through final resolution of accounts, including referral to Collection Agencies

Salary: Estimated $45,000 - $60,000 per year based on location and experience.

About Berkshire Health Systems: As a leading healthcare provider in the region, we value exceptional customer service skills, strong typing abilities, and computer systems experience. Our team works together to maintain high levels of confidentiality and troubleshoot equipment issues.

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