Clinical Care Coordinator

1 week ago


Pittsfield, Massachusetts, United States Berkshire Health Systems, Inc. Full time

Job Title: Clinical Care Coordinator - Home Health


Berkshire Health Systems, Inc. is seeking a dedicated and compassionate Clinical Care Coordinator to join our team.


About the Role:

This clinical support role will facilitate care management by prioritizing patient services and following up with referral sources, primary care providers, patients, clinicians, and clinical leaders through effective communication and case management.


Responsibilities:

Key responsibilities include:


  • Care navigation and coordination for patients in home health settings
  • Communication with referral sources, primary care providers, and other stakeholders to ensure seamless care delivery
  • Managing incoming communication to the agency and responding promptly to patient needs
  • Providing education and support to patients, caregivers, and healthcare teams on disease management and self-care strategies
  • Maintaining accurate records and documentation of patient interactions and outcomes

Requirements:

To be successful in this role, you will need:


  • A minimum of two years of community health experience in a Medicare-certified agency
  • Demonstrated clinical competency and current knowledge of home care principles and practices
  • Familiarity with DPH regulatory standards (a plus)
  • Excellent interpersonal skills, conflict resolution abilities, and flexibility in thought process and time availability
  • An Associate's Degree in Nursing (Bachelor's preferred)
  • A valid RN license in Massachusetts and current CPR certification

What We Offer:

In addition to a competitive salary and benefits package, we offer:


  • A dynamic work environment that fosters growth and development
  • A collaborative team atmosphere that values innovation and customer service excellence
  • Ongoing training and education opportunities to enhance your skills and expertise
  • The satisfaction of making a meaningful difference in the lives of our patients and families

Estimated Salary Range:

We estimate the annual salary for this position to be between $65,000 and $80,000, depending on qualifications and experience.



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