Clinical Care Coordinator

3 weeks ago


Pittsfield, Massachusetts, United States Berkshire Health Systems Full time
About the Role

We are seeking an experienced Clinical Care Coordinator to join our team at Berkshire Health Systems. In this critical role, you will play a vital part in ensuring that our patients receive timely and effective care.

Job Summary:

  • Triage clinical calls and process workflow to facilitate timely order processing
  • Rotate weekends and holidays as required

Key Responsibilities:

  • Facilitate care management by providing daily prioritization of patient services and follow-up with referral sources, primary care providers, patients, clinicians, and clinical leaders
  • Manage incoming communication to ensure seamless agency operations

Requirements:

  • Two years of community health experience in a Medicare-certified agency
  • Demonstrated clinical competency and current knowledge of home care principles and practices
  • Demonstrated familiarity with DPH regulatory standards (preferred)
  • Excellent interpersonal skills and ability to handle conflict
  • Demonstrated flexibility in thought process and time availability

Salary Information:

The estimated salary for this role is $65,000 - $80,000 per annum, depending on qualifications and experience.



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