Self-Pay Accounts Receivable Representative

7 days ago


Pittsfield, Massachusetts, United States Berkshire Health Systems Full time
Job Overview: Self-Pay Accounts Receivable Representative

Berkshire Health Systems is seeking a detail-oriented and organized Self-Pay Accounts Receivable Representative to join our Patient Accounting Department. In this role, you will be responsible for handling incoming and outgoing phone calls to facilitate the billing and collection of self-pay patient accounts receivables. The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication skills.

Key Responsibilities:
• Answer patient inquiries regarding billing information
• Handle escalated cases from the extended business office, send certified letters, transfer accounts to debt collections timely, and handle returned mail
• Set up payment arrangements and follow-up through final resolution of accounts, including referral to Collection Agencies

Requirements:
  • Associate's Degree or equivalent experience
  • Prior registration and admitting experience preferred
  • Expert knowledge of third-party contractual agreements

Salary: Estimated $55,000 - $75,000 per year based on experience and location.

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