Patient Experience Representative

5 days ago


Marquand, Missouri, United States Franciscan Health Full time
About the Role

We are looking for a motivated individual to work as a Customer Service Coordinator in our Indianapolis campus. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to visitors and patients.

  • Monitor inventory needs for department equipment and supplies; place orders to maintain optimal levels.
  • Lead volunteers by providing guidance and training to ensure high-quality service.
  • Offer assistance with transportation and way-finding to visitors.
  • Handle customer complaints and grievances in a professional manner.


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