Customer Experience Associate

3 weeks ago


Marquand, Missouri, United States Resource Hub Full time
Overview:
We are seeking a highly skilled Customer Service Representative to join our team at Resource Hub. In this role, you will be responsible for responding to inbound calls, as well as initiating outbound calls to patients and healthcare providers.

In this position, you will work closely with local offices and sales representatives to provide exceptional customer service, resolve issues promptly, and educate patients on service processes and expected timeframes. You will also be responsible for updating patient information in databases, tracking information, and completing reports as needed.

This is an exciting opportunity to join a dynamic team and contribute to the growth of Resource Hub. We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus comprehensive benefits, including health insurance, 401(k) match, and continuing education opportunities. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service, we encourage you to apply.

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