Branch Manager
2 days ago
This position is responsible for leading a team of Tellers and providing exceptional customer service while processing transactions and contributing to branch sales goals.
Key Responsibilities- Coach and train Tellers to meet sales goals and provide excellent customer service
- Supervise cash handling and balance cash each day
- Identify referral opportunities to contribute to branch sales
- Adhere to all applicable laws and regulations governing bank operations
- Manage branch cash expectations and ATM servicing
- Develop and maintain knowledge of bank products and services
- Other duties as assigned
- High school diploma or equivalent required, Associate's degree preferred
- Previous cash handling experience required
- Teller experience required
- Previous customer service experience required
- Coaching experience preferred
- Excellent customer service skills
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Proficient computer skills
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change
This position is eligible to participate in an applicable incentive compensation plan and a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting our website.
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.
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