Insurance Account Manager
1 week ago
About HUB International:
HUB International is a leading insurance brokerage firm that advises businesses and individuals on how to prepare for the unexpected. Our focus is on providing our customers with peace of mind through tailored insurance solutions and unrelenting advocacy.
As a Personal Lines Account Manager at HUB International, you will play a critical role in supporting clients and managing a book of insurance business worth $225,000+ in revenue. You will act with a high degree of independent discretion, autonomy, and decision-making to provide exceptional client service and drive business growth.
Key Responsibilities:
- Work closely with producers and other HUB personnel on client service, marketing, and renewal activities.
- Provide professional and courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues.
- Prepare and implement all transactions, paperwork, and internal processing for assigned accounts.
- Acquire understanding of clients' insurance objectives and critically analyze and compare insurance plans to determine suitability.
- Seek continued knowledge and stay abreast of changes in the insurance industry and other external conditions that may impact clients.
- Make appropriate recommendations to clients in response to those changes.
- Act as liaison between clients and insurance carriers to resolve service issues and negotiate with underwriters and carriers.
- Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for clients' needs.
- Maintain accurate and organized account files by documenting conversations with clients and carrier representatives.
Requirements:
- Hold a high school diploma/GED (college degree strongly preferred).
- Have at least 3+ years of related personal lines experience within a brokerage environment.
- Have the confidence and demeanor to effectively interact with all levels within the organization.
- Be computer literate - Microsoft Office Suite and Outlook.
- Be well-organized with excellent verbal and communication skills.
What We Offer:
- A competitive and flexible benefits package.
- A comprehensive total compensation package that includes health/dental/vision/life/disability insurance, FSA, HSA, and 401(k) accounts.
- Eligible bonuses, equity, and commissions for some positions.
Why Choose HUB International?
We are a rapidly growing organization that offers a diverse and challenging work environment. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our clients and organization. We are committed to providing our employees with continuous opportunities for growth and development.
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