Studio Director
4 days ago
Overview
The General Manager will be responsible for overseeing all studio functions, including membership sales, retail sales, instructor performance, and evaluation. They will lead all sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors.
Key Responsibilities
- Execute lead generation via Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro classes
- Drive and increase membership sales
- Ensure studio retail/products are stocked with accurate inventory counts
- Train and Supervise Sales Associates
- Hire/Manage instructors at the studio
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Review instructor evaluations and assist in mentorship/disciplinary action as needed
- Independently make decisions related to high level customer service
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
Requirements
- Excellent sales and retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Associates in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills
- Ability to excel in a fast changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgement
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Proficiency with computers and Studio software
Benefits
- Health, dental, and vision insurance (covered at 75% by company)
- Consistent Bonus Plan
- Paid Time Off
- Holiday pay
- Complimentary continuing education
- Professional Career Development
- Nurturing and vibrant environment
About Us
Club Pilates is a multi-unit operator and developer of the Club Pilates franchise system. With locations in AZ, CA, CO, OR, and WA, Club Pilates is one of the largest and longest operating franchisees of Club Pilates studios.
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and enhance their fitness expertise. Committed to providing affordable and accessible Pilates to the community, class formats target a wide range of clients' needs from youth to senior, beginner to advanced.
Club Pilates has been recognized in "Inc. Magazine's 500 List" and "Inc. Magazine's 5000 List", as well as "Entrepreneur Magazine's Franchise 500" multiple years in a row.
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