Technical Documentation Expert

6 days ago


Fort Belvoir, Virginia, United States General Dynamics Information Technology Full time
About the Role

We are seeking a highly skilled Documentation Specialist - Senior to join our team at General Dynamics Information Technology. As a key member of our team, you will play a critical role in ensuring the success of our projects by providing high-quality technical documentation.

Key Responsibilities
  • Prepare and maintain systems, programming, and operations documentation, procedures, and methods, including user manuals and reference manuals.
  • Maintain a current internal documentation library.
  • Provide or coordinate special documentation services as required.
  • Act as project leader for large jobs.
  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Write and edit technical documentation for all project hardware and software, including installation, configuration, and how-to documentation.
  • Develop standardized and updated templates for Standard Operating Procedures (SOPs), Tactics, Techniques, and Procedures (TTPs), and produce implementation guides and end-user guides for capabilities.
  • Provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
  • Write technical copies for various types of documents for a program/project.
  • Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources.
  • Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
  • Collaborate with Technical Subject Matter Experts (SMEs) to interpret and document engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer-related information.
  • Research highly technical subject matter, organize information from multiple sources, and express technical information in written form that is comprehensible to a wide audience of readers.
  • Research and evaluate new concepts and processes to improve performance. Assist more junior-level technicians, specialists, and managers in their activities. Can perform all tasks of lower-level technicians, specialists, and/or managers.
  • Provide guidance and direction to lower-level technicians, specialists, and managers.
  • Work independently or lead teams preparing and maintaining highly complex systems, programming, and operations documentation, procedures, and methods. Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract. Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.
Requirements
  • Bachelor's degree with 12 years of experience or Master's degree with 10 years of experience.
  • 5-8 years of related experience preparing and editing technical documentation.
  • TS/SCI security clearance level.
  • Knowledge of the principles and practices involved in technical research, writing, and editing.
  • Knowledge of and ability to use various word-processing and desktop publishing software applications.
  • Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end-user's level of understanding.
  • Effective communications skills.
  • Experience with Microsoft Office Suite.
  • Desired: Certified Professional Technical Communicator and ITIL.
About Us

At General Dynamics Information Technology, we offer a comprehensive benefits package, including a 401(k) plan with company match, comprehensive health and wellness packages, internal mobility team dedicated to helping you own your career, professional growth opportunities including paid education and certifications, cutting-edge technology you can learn from, and rest and recharge with paid vacation and holidays.


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