Patient Service Representative
5 days ago
As a Patient Service Representative at Prisma Health, you will play a vital role in the front office management and operation of our physician practice. Your responsibilities will include patient registration, pre-certification, charge capture, and accurate coding of diagnoses. You will also be responsible for posting payments, balancing computer reports, and maintaining accurate patient records.
Key Responsibilities- Provide exceptional patient service, ensuring a positive experience for all patients and visitors.
- Register patients, verify insurance information, and obtain signatures on required forms.
- Process payments, vouchers, and private payments, and maintain accurate records.
- Assist patients with ambulatory difficulties and maintain a clean and organized waiting area.
- Screen visitors, respond to routine requests for information, and provide front office phone support as needed.
- Process outpatient charges, gather and verify superbills, and enter charge and payment information into the computer system.
- Participate in educational activities, gather and verify superbills, and enter charge and payment information into the computer system.
- Perform related work as required, maintaining a neat and professional appearance and upholding guidelines set forth in the office manual.
- High School diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length - Preferred.
- No previous experience required. Multi-specialty group practice setting experience - Preferred.
- Basic understanding of ICD-9 and CPT coding - Preferred.
Day (United States of America)
LocationVerdae Practices
Facility2515 Reflux and Esophageal Disorders Center
DepartmentReflux and Esophageal Disorders Center - Practice Operations
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