Hotel Reservation Specialist

1 week ago


New Orleans, Louisiana, United States Four Seasons Full time

Key Responsibilities:

• Assist guests with booking reservations

• Provide exceptional customer service over the phone and via email

• Maintain accurate records of reservations and guest information

• Collaborate with other departments to ensure guest needs are met

• Handle any guest inquiries or issues in a professional manner

• Stay up-to-date on hotel amenities and promotions

• Ensure seamless guest experiences throughout their stay

• Work closely with front desk team to resolve any guest issues

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance



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