Senior Hospitality Director
4 days ago
Overview
">McGuire Moorman Lambert Hospitality is a renowned hospitality group dedicated to crafting exceptional experiences for our guests. We strive to create memorable moments through seamless blending of food, service, and design, under the visionary leadership of Liz Lambert, Larry McGuire, and Tom Moorman.
">Salary and Benefits
">We offer a competitive salary range of $70,000 - $75,000 per year, along with an array of benefits that make MML an attractive employer. These include:
">- ">
- Beverage Education Reimbursement">
- Paid Time Off">
- MML Property Discounts (Hotel, Restaurant, Retail)">
- Health Benefits">
- Medical, Dental, Vision, Disability, Life, and Pet Insurance">
- Retirement Benefits">
- Parental Leave">
- Advancement and Promotion Opportunities">
- Community Service Opportunities ">
- Relocation Assistance">
Job Description
">The Food & Beverage Manager will oversee the overall dining experience for our hotel guests, ensuring seamless communication and coordination between front-of-house and back-of-house operations. Key responsibilities include:
">- ">
- Providing exceptional service by engaging with guests, offering recommendations, and ensuring a smooth experience">
- Maintaining high standards of service, addressing any issues or concerns promptly to enhance guest satisfaction">
- Collaborating with the management team to develop and implement strategies for improving service quality and guest experience">
- Overseeing table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times">
- Handling guest inquiries, feedback, and complaints, resolving issues promptly and professionally">
- Training and mentoring staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences">
- Monitoring industry trends, emerging products, and customer preferences to stay ahead">
- Managing inventory and POS systems administration">
- Developing and enforcing standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations">
- Maintaining compliance with health and safety regulations and ensuring cleanliness and organization">
Requirements and Qualifications
">To be successful in this role, you will need:
">- ">
- Previous experience in a supervisory or managerial position within the hotel industry">
- In-depth knowledge of food and beverage operations, including service techniques and product knowledge">
- Ability to manage inventory, cost control, and analyze sales data">
- Familiarity with health and safety regulations in the hotel industry">
- Strong leadership skills with the ability to motivate and inspire a team">
- Excellent communication and interpersonal skills to interact with guests, staff, and management">
- Strong attention to detail and organizational abilities">
- Flexibility to work evenings, weekends, and holidays as required">
Physical Requirements
">This position requires regular talking and hearing, frequent use of hands to handle objects, tools, or controls, and occasional lifting of up to 25 pounds. The noise level in the work environment is typically moderate.
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