Senior Developer Advocate
4 weeks ago
At SpiderOak, we're seeking a highly skilled Senior Developer Advocate to join our team. As a key member of our Developer Relations team, you'll be responsible for building and maintaining strong relationships with our Developer community, serving as a primary liaison between our Developers and various internal departments.
Key Responsibilities:
- Develop and execute strategies to increase user engagement across Developer platforms.
- Grow our user community through targeted outreach and retention initiatives.
- Moderate community discussions and ensure adherence to community guidelines.
- Collect and analyze user feedback, translating it into actionable insights for the Product and Marketing teams.
- Collaborate with the Product team to incorporate user needs into the product roadmap.
- Participate in product planning meetings to represent the user/Developer perspective.
- Develop content about our products in collaboration with the marketing and product team.
- Contribute to and maintain user documentation, FAQ's, and knowledge base articles.
- Create and curate community-generated content.
- Work closely with Customer Support to address user issues and improve support processes.
- Collaborate with Marketing on community-driven campaigns and user stories.
- Assist the Sales team by providing community/developer insights and user testimonials.
- Plan and execute community/developer events, including webinars, user groups, and annual user conferences.
- Identify and nurture relationships with key community members and influencers.
- Prepare regular reports on community activities and represent the Developer voice in internal meetings and decision-making processes.
Requirements:
- 5+ years in managing developer communities or working in a Dev Rel role.
- High school diploma or equivalent required.
- Preferred: Bachelor's degree in computer science, Software Engineering, or a related field.
- Hands-on experience with Rust Development. A deep understanding of Rust's benefits, limitations, and use cases in various applications.
About Us:
SpiderOak Inc. and Mission Systems is a 100% remote-based working environment. Our culture is built on trust and flexibility. We believe our employees are the key to our success, and welcome new ideas and talents.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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