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Retail Sales Specialist

2 months ago

Seattle, Washington, United States Bloomingdale's Full time
Job Overview

About Us At Bloomingdale's, we believe in making fashion a personal and enjoyable experience. Our goal is to inspire our customers to express their unique style and creativity. Every team member plays a vital role in realizing this vision, fostering an environment where all voices are heard and valued. We embrace diversity and encourage collaboration while ensuring a fun workplace culture.

Position Summary The primary responsibility of the Sales Associate is to engage and inspire customers during their shopping journey, whether in-store, online, or through virtual channels. With a strong focus on exceptional service, a keen interest in fashion, and extensive product knowledge, the Sales Associate aims to build and maintain lasting client relationships. This role involves actively interacting with customers, understanding their needs, and enhancing their shopping experience through effective communication and engagement.

Key Responsibilities
  • Establish rapport with customers quickly, both online and in-store, to foster trust and comfort.
  • Demonstrate expertise in product knowledge and styling to enhance each sale.
  • Utilize technology and tools to enhance customer interactions and drive sales.
  • Engage in outreach efforts to cultivate relationships, encouraging repeat business and personal clientele.
  • Adapt to various customer interactions and manage multiple online platforms effectively.
  • Promote the benefits of our Loyalty program as the optimal way to shop.
  • Maintain positive relationships across the organization.
  • Create a seamless and enjoyable shopping experience through friendly and engaging customer interactions.
  • Leverage technology to drive sales with both in-store and online clients.
  • Participate in merchandising and operational tasks as required.
Qualifications
  • High School Diploma or equivalent is required.
  • 1-2 years of relevant experience preferred.
  • Excellent interpersonal skills with the ability to communicate effectively with diverse groups.
  • Resourceful and adaptable to changing priorities.
  • Ability to work independently and collaboratively within a team.
  • Proficient in using various technological devices and platforms.
  • Capable of thriving in a fast-paced environment while managing multiple tasks.
  • Strong communication and problem-solving abilities.
  • Willingness to work flexible retail hours, including evenings and weekends.
Physical Requirements
  • Frequent use of technology and equipment necessary for job functions.
  • Position requires prolonged periods of standing and walking.
  • May involve various physical activities such as reaching, crouching, and lifting.
  • Ability to lift and move items weighing up to 25 lbs.