Senior Customer Service Representative

1 day ago


Baltimore, Maryland, United States Tailored Brands Inc Full time

Senior Customer Service Representative

Become a key player in delivering exceptional customer experiences at K&G Fashion Superstore

About the Role

We're seeking a skilled Senior Customer Service Representative to join our team in Baltimore, Maryland. As a vital member of our sales support team, you'll play a crucial role in ensuring our customers receive top-notch service and support.

Key Responsibilities

  • Assist Store Management with delivering excellent customer service through efficient expedition of all customer transactions and responding to customer needs appropriately.
  • Monitor cash handling, perform audits, and end-of-shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits, and discounted transactions.
  • Incorporate suggestive selling techniques when assisting customers and respond to any customer inquiries and needs.
  • Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
  • Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Requirements

  • Good communication, customer service, and organizational skills.
  • Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of work shift.
  • Use of hands and fingers to handle/feel objects or tools and reach with hand and arms.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Previous customer service/cashier experience preferred.
  • High school diploma or educational/experience equivalent.

What We Offer

K&G Fashion Superstore offers a dynamic work environment, opportunities for growth and recognition, and a commitment to work-life balance. If you're passionate about delivering exceptional customer experiences and working in a fast-paced retail environment, we encourage you to apply



  • Baltimore, Maryland, United States Pilot Freight Service Full time

    About the Role:Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their delivery needs are met.Key Responsibilities:Assist the management team with...


  • Baltimore, Maryland, United States Tailored Brands Inc Full time

    Senior Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our valued customers.Key...


  • Baltimore, Maryland, United States Crossfire Consulting Full time

    Job Description:Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Crossfire Consulting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a...


  • Baltimore, Maryland, United States MW Industries Full time

    **Job Summary:**We are seeking a highly skilled Senior Customer Service Representative to join our team at MW Industries, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries via phone, email, fax, or chat to...


  • Baltimore, Maryland, United States Amica Insurance Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Amica Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns, and promoting our insurance products.Key...


  • Baltimore, Maryland, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for multitasking and working in a fast-paced environment? We're looking for a Customer Service Representative to join our team at Domino's Pizza LLC!Job SummaryWe're seeking a highly motivated and customer-focused...


  • Baltimore, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products to our community.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...


  • Baltimore, Maryland, United States Jewishlife Full time

    {"h1": "Customer Service Representative", "p": "At Rentals of Distinction, we are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and resolving issues in a timely and...


  • Baltimore, Maryland, United States Mr Appliance Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:* Respond to customer inquiries and resolve...


  • Baltimore, Maryland, United States Abacus Full time

    Customer Service Representative OpportunityAbacus is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer customer calls and respond to emails in a timely and professional manner.Handle customer...


  • Baltimore, Maryland, United States Danfoss LLC Full time

    {"Job Title": "Customer Service Representative", "Job Description": "At Danfoss, we are seeking a skilled Customer Service Representative to establish and maintain strong relationships with customers. This role involves taking complete responsibility for each customer account, ensuring all customer requirements and needs are met while upholding the company...


  • Baltimore, Maryland, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Baltimore, Maryland, United States MV Transportation Full time

    {"h1": "Customer Service Representative", "p": "At MV Transportation, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and professional manner.",...


  • Baltimore, Maryland, United States Danfoss LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:Danfoss is seeking a skilled Customer Service Representative to establish and maintain strong relationships with customers. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Baltimore, Maryland, United States Grid One Solutions Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Grid One Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesHandle customer complaints and...


  • Baltimore, Maryland, United States Ram Supply Company Full time

    {"title": "Customer Service Representative", "content": "Job SummaryAt Ram Supply Company, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, managing accounts receivable, and assisting...


  • Baltimore, Maryland, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending the right solutions.Key ResponsibilitiesProvide excellent customer service to...


  • Baltimore, Maryland, United States Amica Insurance Full time

    Customer Care Representative OpportunityAmica Insurance is seeking a skilled Customer Care Representative to join our team in Columbia, MD. As a mutual company, we prioritize our people and strive to create a workplace that values diversity, equity, and inclusion.Job OverviewThe successful candidate will be responsible for handling phone calls to sell...


  • Baltimore, Maryland, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Baltimore, Maryland, United States Professional Moving & Storage INC Full time

    Professional Moving & Storage INC is seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key Responsibilities: * Respond to customer inquiries and resolve issues in a timely and professional manner * Provide accurate and up-to-date information about our products and services * Troubleshoot and resolve technical...