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Customer Support Specialist

2 months ago

The Dalles, Oregon, United States Columbia Gorge Motors Full time
Position Overview

At Columbia Gorge Motors, we prioritize a workplace where every customer is treated with utmost respect and dignity. We foster an environment that encourages growth through hard work, collaboration, and innovation. Integrity and honesty are at the core of our business practices.

Benefits Offered

  • Comprehensive medical coverage
  • Dental care plans
  • Vision care options
  • 401(k) retirement savings plan with employer matching
  • Life insurance coverage
  • Paid time off
  • Eight designated holidays
  • Profit-sharing opportunities
  • Tuition assistance programs

Key Responsibilities - Duties may include, but are not limited to:

  • Handling incoming calls
  • Processing transactions
  • Organizing documents
  • Entering data accurately
  • Managing insurance inquiries
  • Processing payments
  • Conducting account collections

Qualifications

  • Education: High School Diploma or Equivalent; a College Degree is advantageous.
  • Experience: 1 to 2 years in an office environment is preferred.
  • Proficient in multi-line phone systems
  • Strong ability to manage multiple tasks
  • Bilingual candidates are preferred
  • Familiarity with Microsoft Excel and Word is essential.
  • Good computer literacy
  • Team-oriented mindset
  • Customer service focused
  • Excellent follow-up skills.
  • Basic understanding of accounting principles

Columbia Gorge Motors is an equal opportunity employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.