Front Desk Coordinator

4 weeks ago

Sellersburg, Indiana, United States Norton Healthcare Full time

About the Role:

The Front Desk Coordinator serves as the liaison between the physician and patient at Norton Healthcare. This role is responsible for:

  • Answering and directing phone calls, determining the nature of patient calls and incoming calls
  • Scheduling appointments and routing calls to the appropriate staff member
  • Taking messages and pulling charts for messages
  • Greeting patients and family members, and obtaining registration and insurance data
  • Updating information in the billing system and facilitating patient flow into the practice
  • Assisting with charge entry, referrals, and pre-certifications
  • Scheduling specialist appointments and diagnostic tests

Key Qualifications:

No experience is required, as comprehensive on-the-job training is provided. The ideal candidate will be able to:

  • Apply age-appropriate principles of growth and development for patients of all ages
  • Work effectively in a fast-paced environment
  • Provide excellent customer service and communication skills

What We Offer:

Norton Healthcare is committed to providing a supportive and dynamic work environment. As a Front Desk Coordinator, you will have the opportunity to work with a talented team of healthcare professionals and contribute to the delivery of exceptional patient care.

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