Traffic Operations Manager
1 month ago
About Us:
Ace Parking is a leading parking management expert with over 72+ years of experience. We prioritize treating our clients, partners, guests, and team members with respect and courtesy, earning us the reputation of being the nation's leading parking management expert.
Culture:
We have a strong, distinctive culture that is heavily influenced by our shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. We guard these values and attributes fiercely.
About the Position:
In this role, you will lead and manage all traffic-related tasks, ensuring the smooth flow of vehicles in and out of our facilities. You will play a key role in optimizing our transportation processes and enhancing the overall efficiency of our operations.
Responsibilities:
- Direct drivers to open parking spots and manage the flow of traffic.
- Assist with traffic control.
- Greet guests warmly and professionally, establishing a positive first impression.
- Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
- Report any maintenance or security issues to the appropriate personnel.
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
Requirements:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to remain calm and effective in high-pressure situations.
- Excellent problem-solving and decision-making abilities.
- Attention to detail and organization.
- Physical ability to move quickly and lift heavy items (up to 50 lbs.).
- Previous valet or customer service experience is a plus.
- Proof of COVID-19 vaccination.
- Proof of immunization records.
What We Can Offer You:
- $24 - $25 per hour.
- Medical, dental, vision, life insurance coverage for full-time, eligible employees.
- Flexible Spending Accounts for full-time, eligible employees.
- 401k.
- Vacation/Sick for full-time and part-time employees.
- Holiday for full-time and part-time employees.
- Discount programs.
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: describing the accommodation.
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