Transportation Operations Manager
4 weeks ago
The Transportation Manager will oversee the transportation department, ensuring the safe and efficient transportation of PACE participants. This role requires strong leadership and coordination skills, as well as the ability to manage multiple tasks and prioritize responsibilities.
Key Responsibilities- Manage and schedule transportation staff, including drivers and coordinators
- Coordinate with the Trans. Coordinator to ensure accurate scheduling and transportation services
- Conduct quarterly meetings with drivers to discuss issues and provide retraining as needed
- Participate in PACE required meetings and maintain a positive rapport with participants and staff
- Address and resolve participant grievances in a timely manner
- Manage staff, prepare work schedules, and assign duties
- Ensure transportation staff are updated on Secure Transportation and PACE policies and procedures
- Interact with senior center staff to resolve concerns and work cooperatively
- Manage and maintain a fleet of vehicles, including lift vans, ambulatory vehicles, and A.D.A accessible minibuses
- Keep accurate records of transportation logs, fuel cards, vehicle maintenance, and mileage
- High School graduate; College degree preferred
- Commercial driver license with passenger endorsement
- Experience in Senior Care or related human services industry; one year experience with the elderly required
- Extensive knowledge of Pasadena and surrounding areas streets, neighborhoods, and traffic patterns
- Vehicle scheduling and dispatching a plus; previous supervisory or management experience preferred
- Mandarin speaking preferred
- Must be able to work weekends, holidays, and any shift as necessary
- Work hours: 07:00 am - 17:00 pm with varying shifts
- Might be required to drive vehicles as needed
- Must be able to travel out of town with overnight when necessary
- Be able to push 150 lbs and lift 50 lbs minimum
- Position requires working in a seated position while operating computer, keyboard, mouse, phones, and printers and filing of documents
- Position may require standing/walking for up to 4 hours
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