Central Services Supervisor

4 weeks ago


Kenosha, Wisconsin, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time

Job Summary

Goodwill Industries of Southeastern Wisconsin, Inc. is seeking a highly skilled Central Services Supervisor to oversee the supervision and coordination of Central Services / building operations provided to the Job Center/Human Services Building. The ideal candidate will have a strong background in administration, human services, or a related field, and excellent communication and problem-solving skills.

Key Responsibilities

1. Supervise and coordinate mail and supply services, space planning, and special activity planning at the Job Center / Human Services Building.

2. Facilitate the planning, development, and coordination of public information related to building policies, procedures, systems, Central Services, and training with appropriate representatives, to support the mission of the Kenosha County Department of Human Services (KCDHS).

3. Act as liaison between the Division of Information Technology (IT) and the Kenosha County Department of Human Services, including approval of DHS Add, Change, Delete, move (ACDM) tickets submitted to IT.

4. Act as liaison between the Purchasing Division and the Kenosha County Department of Human Services regarding the rent/lease/purchase of office equipment and furniture.

5. Maintain and update Job Center/Human Services staff list monthly, including level of employee ID badge access to County buildings.

6. Attend professional meetings and forums, facilitate ad hoc teams and committees as assigned.

7. Maintain data/records, prepare reports, correspondence, and other documents required to support the building and Central Services operations and projects.

8. Facilitate and maintain communication with various divisions and partner agencies regarding building operations and Central Services, as required by the Kenosha County Department of Human Services.

9. Coordinate and implement a system of training and orientation sessions for staff, including safety-related training.

10. Coordinate process for procurement of Central Services supplies and equipment adhering to established Kenosha County procurement procedures.

11. Monitor lease compliance, including the number FTEs, supplies, and services for agencies leasing space from KCDHS.

12. Coordinate and monitor invoices, purchase orders, and common/uncommon supply requests related to Central Services at the Kenosha County Department of Human Services.

13. Oversee the provision of emergency response.

Requirements

1. Bachelor's Degree in administration, human services, or related field, or three to five years related work experience.

2. Master's Degree in administration, human services, or related field preferred.

3. Credentials in safety-related disciplines.

Core Competencies

1. Knowledge of comprehensive workplace best practices.

2. Ability to work independently with little supervision.

3. Ability to coordinate and facilitate teams for planning, implementing, and problem-solving related to various projects and issues.

4. Ability to prepare written reports and document information in a professional manner using computer applications.

5. Ability to respond to emergency situations.

6. Ability to develop and facilitate training programs.

7. Ability to communicate and work in a professional manner in a multi-agency environment with all levels of staff and officials.

8. Knowledge of basic Microsoft Office (Outlook, Word, Excel, PowerPoint) and use of the Internet.

Physical/Sensory Demands

1. Repetitive use of hands in computer-related functions.

2. Ability to communicate using a telephone.

3. Ability to communicate effectively and professionally in verbal and written form.

Equal Opportunity Employer

Goodwill Industries of Southeastern Wisconsin, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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