Guest Services Representative

3 days ago


Bluffton, South Carolina, United States Extended Stay Full time
Role Summary

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.

Key Responsibilities
  • Assist guests with all their needs and requests in a timely and professional manner.
  • Process reservations, registration, and payment in accordance with company guidelines.
  • Collect relevant guest information for potential sales leads and provide recommendations for local attractions and services.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to multitask and prioritize tasks effectively.

Extended Stay is an equal opportunities employer and welcomes applications from all qualified candidates.



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