Customer Service Manager

4 weeks ago


Roanoke, Virginia, United States Compass Group Careers Full time
Job Title: Customer Service Manager

We are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Compass Group Careers. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Develop and implement sales strategies to drive revenue growth and customer retention
  • Build and maintain strong relationships with clients and customers to ensure high levels of satisfaction and loyalty
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Monitor and analyze sales performance data to inform business decisions and optimize sales strategies
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field
  • 3+ years of sales and customer service experience in a fast-paced environment
  • Proven track record of driving revenue growth and customer retention
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and collaborate with cross-functional teams
What We Offer:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development

Compass Group Careers is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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