Customer Service Representative
3 weeks ago
Customer Service Representative
At Revlon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for managing customer orders, resolving issues, and providing exceptional service to our customers.
Key Responsibilities:
- Manage customer orders and resolve issues in a timely and professional manner
- Partner with internal teams to drive customer logistics processes and results
- Develop and maintain SOPs to improve process efficiency and customer satisfaction
- Collaborate with cross-functional teams to identify opportunities for improvement and implement changes
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and technical skills, with experience in ERP systems (SAP, JDE, BW)
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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