Customer Service Lead

4 days ago


Dallas, Texas, United States Burlington Full time

Overview:

As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind.

Key Responsibilities:

  • Model company core values and appropriate back of house standards and execution strategies.
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Maintain a neat and orderly front end area and troubleshoot issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Benefits:

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

About Burlington:

Burlington is a rapidly growing brand that provides a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.



  • Dallas, Texas, United States MOD Pizza Full time

    At MOD Pizza, we're on a mission to make a positive impact on our communities and the lives of our employees. As a Customer Service Lead, you'll play a key role in delivering exceptional customer experiences and leading our team to success.Key ResponsibilitiesLead by example, demonstrating MOD values and behaviors to create a positive and inclusive work...

  • Customer Service Lead

    1 month ago


    Dallas, Texas, United States careermount Full time

    Lead Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key Responsibilities:Provide excellent customer...

  • Customer Service Lead

    2 weeks ago


    Dallas, Texas, United States Burlington Full time

    Customer Service Lead Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading day-to-day customer service initiatives, and inspiring and motivating associates to provide friendly...

  • Customer Service Lead

    2 weeks ago


    Dallas, Texas, United States Burlington Full time

    Burlington Job OpportunityWe are seeking a skilled Customer Service Lead to join our team at Burlington. As a key member of our management team, you will be responsible for:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to ensure efficient serviceAssisting the management team in communicating promotions and company...

  • Customer Service Lead

    2 weeks ago


    Dallas, Texas, United States Burlington Full time

    Customer Service Lead Job DescriptionAre you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced retail environments and have a knack for inspiring and motivating teams? We're seeking a Customer Service Lead to join our Burlington team in Dallas!Key Responsibilities:Model company core values and lead...

  • Customer Service Lead

    2 weeks ago


    Dallas, Texas, United States Burlington Full time

    Customer Service LeadAre you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring others to do the same? As a Customer Service Lead at Burlington, you'll play a key role in leading our customer service initiatives and ensuring that every customer leaves our...

  • Customer Service Lead

    2 weeks ago


    Dallas, Texas, United States MOD Pizza Full time

    MOD Pizza is a movement that believes in creating a world that works for and includes everyone. We're looking for a Customer Service Lead to join our team and help us deliver amazing pizzas and salads to our guests with radical style and personalization.Key ResponsibilitiesBe an example of MOD values and behaviors and exemplify a service mindset through...


  • Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1,000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...


  • Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. We are committed to delivering exceptional customer service and providing a safe and reliable experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...


  • Dallas, Texas, United States Uline Full time

    Customer Service Team LeadWe are seeking a highly skilled Customer Service Team Lead to join our team at Uline. As a key member of our customer service team, you will be responsible for coaching and developing our customer service representatives in all areas, including product knowledge, policies, and procedures, as well as performance metrics.Key...


  • Dallas, Texas, United States Saputo Full time

    About the RoleWe are seeking a highly skilled Customer Service Supervisor to join our team at Saputo. As a key member of our customer-facing team, you will be responsible for leading and managing our Customer Service Team to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage the Customer Service Team to ensure timely and effective...


  • Dallas, Texas, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a skilled Customer Service Supervisor to oversee and manage the day-to-day operations of our Customer Service units.Key ResponsibilitiesSupervise and lead a team of customer...


  • Dallas, Texas, United States Precision Door Service Full time

    About Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations nationwide. We pride ourselves on our commitment to customer satisfaction and our team of professional and certified technicians.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...


  • Dallas, Texas, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at UnitedHealth Group.Key ResponsibilitiesCoordinate and supervise daily/weekly/monthly activities of a team of customer service representatives.Set priorities for the team to ensure task completion and performance goals are met.Coordinate work activities...


  • Dallas, Texas, United States UT Southwestern Medical Center Full time

    Job Title: Customer Service Team LeadUT Southwestern Medical Center is seeking a highly skilled and experienced Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for providing direction, development, and guidance to our customer service staff.Key Responsibilities:Provides direction,...


  • Dallas, Texas, United States FedEx Office Full time

    Job SummaryThe Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader, you will be expected to provide guidance and support to our customer service team, ensuring that every customer interaction is positive and memorable.Key ResponsibilitiesProvide...


  • Dallas, Texas, United States Smitty's Service Inc Full time

    Delivering Exceptional Customer ServiceAt Smitty's Service Inc, we're dedicated to providing top-notch support to our customers. As a key member of our team, you'll play a vital role in ensuring our customers receive the best possible experience.Our Waffle ProgramWe've perfected an all-inclusive waffle program that makes it easier than ever for businesses to...


  • Dallas, Texas, United States Pilot Freight Service Full time

    Job Title: Customer Service 1Job Summary:Pilot Freight Services is seeking a Full Time Customer Service 1 for our Dallas-Ft. Worth Airport, TX location.Key Responsibilities:Frequent and accurate communication to customer, cartage agents, and other station and company personnel.Provide rate quotes on shipments.Track & trace shipments progress and resolve any...


  • Dallas, Texas, United States Optum Full time

    Job SummaryOptum is seeking a Customer Service Representative Team Lead to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers, responding to their inquiries and resolving their issues in a timely and professional...


  • Dallas, Texas, United States The Chefs' Warehouse Full time

    Job SummaryThe Customer Service Supervisor is responsible for managing the daily operations of the customer service team, developing and implementing processes to improve customer service. Key responsibilities include:Providing day-to-day supervision and assistance to the customer service teamEnsuring adequate phone coverage and monitoring callsEstablishing...